Your Privacy Matters Here

Brick Street Counseling is committed to protecting your privacy. This practice complies with all applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), as well as applicable Texas and Louisiana state privacy regulations. 

What Information We Collect

When you interact with Brick Street Counseling through the contact form, client portal, or during the course of services, we may collect the following:

• Name, date of birth, and contact information
• Health and mental health information shared during sessions or intake
• Insurance and billing information
• Information submitted through our website Contact form or Client Portal
• Basic website usage data (see Website Data section below) 

Contact form notice:

Information submitted through our website contact form is not encrypted and should not include confidential clinical details. Submitting the form does not establish a therapeutic relationship. 

How We Use Your Information

Your information is used solely for the purposes of providing and supporting your care, including:

• Scheduling and coordinating appointments
• Providing counseling services
• Processing billing and insurance claims
• Communicating with you about your care
• Meeting legal and ethical obligations 

When We May Disclose Your Information

Information shared in counseling is confidential and will not be disclosed without your written consent, except in the following circumstances required by law:

• When there is a risk of serious harm to yourself or others
• When there is suspected abuse or neglect of a child, elderly person, or vulnerable adult
• When records are required by court order or legal proceedings
• When otherwise required or permitted by applicable federal or state law 

Your Rights

You have the right to:

• Request access to your medical and mental health records
• Request amendments or corrections to your records
• Request restrictions on how your information is used or disclosed
• Receive a copy of this privacy notice at any time 

To request your records or ask questions about your privacy rights:

Email: hello@brickstreetcounseling.com or send a secure message through the Client Portal.

Please include your full name, date of birth, dates of service, and how you would like records delivered. Additional verification may be required to protect your privacy. 

Telehealth Privacy

Telehealth sessions are conducted using SimplePractice, a HIPAA-compliant telehealth platform.

Clients are responsible for ensuring their own privacy during sessions, including their physical location and any devices used.

Telehealth services are only provided to clients physically located in Texas or Louisiana at the time of the session, in accordance with state licensing requirements.

Website Data

This website uses Google Analytics to collect basic usage data — including page visits, traffic sources, and general browsing behavior — to help improve the user experience. This data does not identify individual visitors and is not linked to any client records.

Google Analytics may use cookies to track usage patterns. You can opt out of Google Analytics tracking at any time by using the Google Analytics Opt-out Browser Add-on. 

Contact & Effective Date

Questions about this policy may be directed to:

Brick Street Counseling Email: hello@brickstreetcounseling.com Client Portal

Effective Date: 14 March 2026